Our Customer Care team is committed to offering a refined and attentive service, reflecting the values of the Vitalina Ghinzelli atelier.

We are available to assist you with:

• Product information and styling guidance
• Bespoke and custom order inquiries
• Appointments and consultations
• Shipping, delivery, and order tracking
• Aftercare and product maintenance

Each request is handled with care, clarity, and discretion, ensuring a seamless experience from first contact to final delivery.

For bespoke projects and custom orders, we encourage clients to book a Design Consultation to receive tailored guidance and ensure the highest level of personalization.