SHIPPING & RETURNS
SHIPPING POLICY
Our hats are handmade products that are made to order just for you. Due to the unique nature of these items, please allow 15 days for your order to be shipped.
RETURN & EXCHANGE POLICY
We apologize for any inconvenience and we understand that circumstances may arise where a return is necessary, due to the nature of the materials and the hand-making process when returning a hat, it is essential that it is in impeccable condition with all tags attached and hygiene protections in place just as it arrived to you. This includes ensuring that the hats is clean, free from any damages or odors, and that all original packaging is intact.
Furthermore, we kindly ask that all returns are initiated within 5 business days from the day you received the item.
By adhering to our policy guidelines, you are helping us maintain the quality and integrity of our products for all customers.
Thank you for your cooperation and understanding.